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Our team is here to help with account questions, funding issues, platform support, partnership discussions, or anything else on your mind. Pick the channel that suits you best — we respond quickly.
For account, trading, or general enquiries — our support team typically responds within 2 business hours.
Fastest way to reach us. Live chat is available inside your client portal, 24 hours a day, 5 days a week.
For IBs, affiliate networks, and institutional partnerships — connect directly with our partnerships team.
Fill in the form below and a member of our support team will be in touch shortly. For account-specific issues, please also include your registered email address.
Every enquiry is triaged within 30 minutes during business hours. Complex cases receive a qualified reply within 2 hours.
Real people — no bots, no scripted deflection. Our team is trained on both the platform and the markets.
Support available in English, Spanish, Arabic, Hindi, and Mandarin — your timezone, your language.
All messages are encrypted in transit and handled under strict privacy protocols consistent with our data policy.
Before reaching out, you may find a faster answer in our dedicated information pages.
Log in to your client portal to access live chat, submit identity documents, or initiate a withdrawal — all in one place.